Data Controller
Personal data collected on this website is stored in a computerized database by the data controller:
Haifei Guo
FRANCE METROPOLITAINE
Purposes of Processing
Personal data collected is used for order management, customer management and support, private area login, sending email responses to contact forms, sending promotional offers by email, and sending newsletters by email.
Some data is automatically collected due to your actions on the site for audience measurement purposes (number of pages viewed, number of site visits, products viewed, etc.) or is necessary for the prevention and resolution of technical incidents.
Collected Data
Collected and processed personal data includes your name, surname, title, email, password, phone number, IP address, postal address, order history, and connection data.
No banking data is stored outside of the payment history (order reference and payment status only), necessary for dispute resolution and the prevention and resolution of technical incidents.
We undertake to collect only the minimum data necessary for the proper functioning of the service provided by this website. The mandatory or optional nature of the data collected is indicated to you at the time of entry by a "Required" mention (or any other appropriate visual indicator such as an asterisk or bold element) or "Optional".
Data Retention Period
Data is kept for the entire duration of use of the service and then archived for an additional period in connection with the legal prescription and retention periods for strictly limited and authorized reasons by law (payment, warranty, disputes, etc.). After this period, they are deleted.
Recipients
The collected data is intended for our sales department, our marketing department, and our technical department. They are also transmitted to the following third parties: Kiubi (www.kiubi.com) as a technical operator and Natural net (www.natural-net.fr) as a web agency.
Withdrawal of Consent
You can withdraw your consent at any time regarding the use of your personal data not essential for the proper use of the service provided by this website by sending us an email: brasserie@terminuschateau.fr
Right of Access
You can exercise your right of access to data concerning you and have it rectified.
Atypik Hotel
Frequently Asked Questions
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Location & accessibility
How do I book a room?
You can book directly online using our booking form, by phone, or by email. We recommend booking via our official website to secure the best guaranteed rates.
Can I modify or cancel my reservation?
Modifications or cancellations are possible depending on the rate conditions of your booking. Generally, free cancellations are accepted up to 48 hours before arrival. After this time, you may be charged for one night.
Is breakfast included?
Breakfast is not automatically included in the room rate. Some offers do include it—please check the details when booking. You can also add breakfast to your reservation or pay for it on-site.
Are there special rates (families, groups, long stays)?
Yes, we offer preferential rates for long stays, groups, and certain special occasions. Please feel free to contact us directly for a personalized quote. -
Arrival and departure
What are the check-in and check-out times?
Check-in is available from 3:00 PM. Check-out is by 11:00 AM. Late check-out may be arranged subject to availability.
Can I leave my luggage before or after my stay?
Certainly. Our team is happy to store your luggage before check-in or after check-out, allowing you to enjoy your day freely.
Is late check-in possible?
Yes, we accommodate late arrivals. Please let us know in advance so we can make the necessary arrangements to welcome you properly. -
Rooms & Amenities
Is WiFi available and free?
Yes, Wi-Fi is available in all rooms and public areas of the hotel. It is completely free for all our customers.
Are the rooms air conditioned?
All our rooms are equipped with air conditioning to guarantee you a comfortable stay in all seasons.
Do you offer extra beds or cribs?
Yes, baby cots and extra beds can be made available upon request, subject to availability. Please let us know at the time of booking. -
Pets & Accessibility
Are pets allowed?
We accept small pets in certain rooms, subject to availability and for an additional fee. Please let us know when making your reservation.
Is the hotel accessible to guests with reduced mobility?
Hôtel Terminus Château is committed to accommodating guests with reduced mobility. Accessible rooms are available. Please feel free to contact us for details on the facilities available for your stay. -
Parking & transports
Is there parking at the hotel?
Parking is available near the hotel. Please contact us for information on availability and current rates.
How do I get to the hotel from Paris or the airport?
Hôtel Terminus Château is easily accessible from Paris via the RER A train (Vincennes station) in just a few minutes. Public transport and taxi connections are available from Roissy-CDG and Orly airports.
How far is the hotel from major tourist attractions?
Our hotel is ideally located in Vincennes, just steps away from the terminus of Metro Line 1 and the RER A, allowing you to reach the heart of Paris in minutes. Here are the distances and routes from Hôtel Terminus Château:
- Eiffel Tower: Approx. 12 km. Take Metro Line 1 from Château de Vincennes to Charles de Gaulle - Étoile, then Line 6 to Bir-Hakeim (approx. 40 min total).
- Louvre Museum: Approx. 9 km. Metro Line 1 towards La Défense; get off directly at Palais Royal - Musée du Louvre station (approx. 20 min, no transfers).
- Sacré-Cœur and Montmartre: Approx. 13 km. Metro Line 1 to Châtelet, then Line 4 towards Porte de Clignancourt to Barbès-Rochechouart (approx. 35 min).
- Arc de Triomphe and Champs-Élysées: Approx. 11 km. Metro Line 1 towards La Défense; get off at Charles de Gaulle - Étoile (approx. 30 min, no transfers).
- Notre-Dame de Paris: Approx. 7 km. Metro Line 1 to Châtelet, then Line 4 to Cité (approx. 27 min).
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Payment
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express) as well as cash payments. Payment is due upon arrival, unless specific conditions apply to your booking.
Is a security deposit required upon arrival?
Yes, a pre-authorization or security deposit may be required on your credit card upon arrival. It is fully refunded upon departure, minus the cost of any additional charges incurred. -
Services & Dining
Is there a restaurant or bar at the hotel?
Our hotel has a dining area for breakfast. For lunch and dinner, our team would be happy to recommend the best spots in Vincennes and the surrounding area.
Is housekeeping provided daily?
Yes, housekeeping is carried out daily in all rooms. If you prefer not to be disturbed, a "Do Not Disturb" sign is available in your room. -
Special occasions
Can you arrange something for a special occasion?
Absolutely! Whether it’s for a birthday, a marriage proposal, or any other occasion, our team would be delighted to prepare a special touch—such as decorations, a bouquet, or a bottle of champagne. Please contact us in advance to arrange the surprise.
Do you host seminars or private events?
Yes, we are equipped to host business meetings and private events. Please feel free to contact us to discuss your requirements and receive a tailored quote.